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Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (403)347-1711.
Our hospital is open Monday to Friday from 8:30 to 5:00. On Saturdays, we are open from 9am to 4 pm. The clinic is closed on Sunday. For emergencies please call our office number, 403-347-1711. The answering service will forward you to the on-call veterinarian.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, or American Express
4. Can I make payments?
Payment is required at the time of service, unless otherwise discussed with the Doctor or Office Manager.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery. This pre-anesthetic screen is MANDATORY on any animal that is over the age of 7 and undergoing anesthesia.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery. We try to make your pet's experience the best, so for most of our procedures, we try to use dissolveable sutures so you do not have to bring your animal back for removal.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of mammory tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
No we do not board healthy animals but can provide you with a list of reputable boarders in our area. We do however, provide hospital space for sick or recovering animals. We have a room at the hospital where the on-call doctor can stay with your pet if need be.
10. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. Blankets and food are provided for our boarders, but you are always welcome to bring your own.